3CO01 Business Culture and Change in Context Guide

This 3CO01 Business Culture and Change in Context Assignment Guide aims to provide the CIPD learner with a detailed and comprehensive breakdown of the 3CO01 Business Culture and Change in Context assignment. Emphasizing on the assessor’s expectations and requirements to be met, this CIPD 3CO01 Assignment Help Guide will provide you useful insights and concepts, which will help you spend less time and energy answering various 3CO01 Assignment(ACs). This 3CO01 Business Culture and Change in Context Assignment Guide also offers 3CO01 Assignment brief examples on how to meet the assessment criteria giving a step by step build up on how to develop a correct and complete answer.

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3CO01 Assignment Help/Guide

Task One – Questions

(AC 1.1) An Examination of three key external influences impacting or likely to impact the organisation’s activities.

To Examine: To look at something in detail, ‘putting it under a microscope’

• You should examine at least 3 external forces that impact a business that you are familiar with. (You can do one of your own organisation but it is not mandatory, feel free to pick any organisation whose information is readily available online i.e. apple, spotify, unilever e.t.c.
• Start your narrative with a simple and brief introduction of the organisation i.e. the name of the organisation, and industry that it operates in and the products and/or services it offers
• When looking into the external forces that impact on the organisation’s current and future activities consider the findings of STEEPLE, SWOT analysis to inform understanding of the market(s) in which the organisation operates. Many top organisations have this information readily available online.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 1.2) A Discussion of at least two of the organisation’s business goals and why it is important for organisations to plan for how they will achieve these.

Discuss: To talk or write about a subject, while providing your own ideas and opinions on the subject matter. Investigate or examine by argument and debate, giving reasons for and/or against.

• Continue working with the organisation mentioned in Q1 above for the best results.
• Discuss the organisation’s long- and short-term vision and goals (Only two are required but you can still choose to do more), type of business, structure, documentation, employment climate.
• Explain how the organisation informs and determines its objectives and planning and how these link to policy and people practices.
• Finally discuss why planning is necessary for business continuity.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 1.3) A Discussion of the organisation’s products and/or services and main customers.

Discuss: To talk or write about a subject, while providing your own ideas and opinions on the subject matter. Investigate or examine by argument and debate, giving reasons for and/or against.

• Continue working with the organisation mentioned in Q1 above for the best results.
• In Q1 you only did a brief introduction of this part and so for this question you will have to go deeper.
• Discuss broadly the products and services that the organisation offers; the market within which it operates and the customers it serves; customer needs analysis; difference between features and benefits; types of business/market, for example, agency, direct, wholesale, online; market segmentation.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 1.4) A short Review of information and communication technologies available to people professionals and how these can be, or are, used to improve working practices and collaboration.

Review: Ignoring minor details. Investigate a variety of options in order to make a case.

• Make your review as in-depth as possible stating examples that are suitable to support your thoughts and arguments
• Think about the different types of technologies currently paramount in organisations, for example wi-fi, internet, email, electronic forms of communication, for example social media, cloud-based platforms, dashboards, file management and document sharing, cloud-hosting, synchronous collaborative software, voice recognition, fingerprint, facial and iris recognition, autoresponders, artificial intelligence. How collective and individual technologies can change, improve and affect working practices. Various social and technological approaches used in communication, customer service, marketing, improving efficiency, productivity and security.
• TIP: Read through the CIPD’s report Workplace Technology and think about the key areas raised when providing your examples.
• Give a more direct application to the business that you are discussing in the paper to strengthen your answer. i.e. how unilever is making use of technology generally or you could narrow it down to its people practices
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 2.1) A Definition of what is meant by organisational culture and an explanation of why it is important to foster an appropriate and effective workplace culture.

Define: To explain and describe the meaning of something.

Explain: To make something clear to someone else, and to give a reason for something that will enable them to understand better.

• Start with explanations of what organisational culture is, and definitions and types of culture in the organisational context, i.e. subcultures, cultural diversity, impact of culture, values and norms, positive and negative cultures.
• Then go ahead and discuss the organisation as a holistic system and the roles of people professionals in facilitating an appropriate and effective organisational culture.
• Discuss about what is meant by creating a diverse and inclusive environment and how diversity and inclusion principles are built into organisational practices.
• TIP: Applying schein’s model of organisation culture to an organisation that you are familiar with could add you points. Note that you can use your own organisation and not necessarily the one that you have been discussing in the questions before.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 2.2) An Explanation of how organisations are whole systems, within which aspects such as structure, systems and culture, are all inter-related, and how people professionals’ work and actions could impact elsewhere in the organisation.

Explain: To make something clear to someone else, and to give a reason for something that will enable them to understand better.

• Make an argument around organisational types, structures, designs and systems. Organisations as organic living systems and the importance of value driven organisations.
• The discuss approaches taken to achieve an effective holistic systems approach.
• Make a discussion around the actions and impact of people practices on several areas of the organisation, such as the organisation’s influence on the government or sector, its innovative development on working practices regionally, nationally and internationally, the changes to laws and guidelines, role of people practice in giving advice and guidance, PP approaches and styles of L&D sector, assessment and management of apprentices and standards, health, safety and welfare exemplars, support or mentoring of smaller businesses etc.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 3.1) An Explanation of why it is important that organisational change is planned, and effectively managed.

Explain: To make something clear to someone else, and to give a reason for something that will enable them to understand better.

• Start your narrative giving an explanation on the factors and triggers for change including competition, technological, turbulence, discontinuity, chaos, process and implementing change.
• Explain how changing situations and initiatives can impact on the organisation’s business. TIP: Here you many briefly apply Kotter’s change model or a different change model using your organisation for illustration on how change impacts organisations.
• Discuss project planning in terms of managing this change. Explain the role, purpose and goals of project planning.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 3.2) An Explanation of the importance and role that can be played by people professionals within change. You might consider roles such as: gatekeeper, champion, facilitator, critical friend or record-keeper.

Explain: To make something clear to someone else, and to give a reason for something that will enable them to understand better.

• Explain sufficient and appropriate examples of the roles played by people practice professionals and their importance in a context of change. You may give a brief and more direct application to your own organization to strengthen your answer.
• Some of the people professionals’ role in facilitating change agendas, include gatekeeper, SMT liaison or representative, driver of change, facilitator, expert witness, consultant, adviser, side-line witness and non-participant, critical friend, guardian of legality and compliance, disseminator and communicator, record-keeper.
• You could pick any 3 and use them as subheadings before explaining them in detail and with strong organisational examples.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

(AC 3.3) A Discussion of how organisational change can impact people in different ways, such as changing their role or status or financial situation.

Discuss: To talk or write about a subject, while providing your own ideas and opinions on the subject matter. Investigate or examine by argument and debate, giving reasons for and/or against.

• You are expected to show knowledge and understanding of how change can impact people in different ways. More direct application or exampled from your organization would strengthen the answer
• Some reasons for change could be Job loss, downgrade, upgrade, regrade, financial, face loss, career aspirations, illness, mental health, physical health, welfare, family changes.
• Discuss different behavioural responses to change, personal, professional, behavioural, self-esteem, social, motivational, group/team formation, dynamics and relationships, customer perceptions and relationships, competitor perceptions and relationships.
• Give a confident response, which is clear, concise, and well-argued applicable to the organisation. Provide well-chosen examples and references which are applied well to underpin the narrative.

3CO01 Business, Culture and Change in Context

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