The business landscape, impacted by Covid-19, has seen considerable developments in information and communication technologies (ICT) (Carnevale J. and Hatak I. 2020).
Microsoft Team promotes remote collaboration by making it simpler than ever for multiple parties to share documents, take part in meetings, and communicate information. This tool eliminates obstacles tied to commuting, remote working, and the need for physical meeting spaces, reducing logistical constraints and time wastage.
SharePoint assists people professionals with document management, maintaining the protection of sensitive information through a centralized platform for information sharing among employees. This platform improves document management functions.
Microsoft Planner enables human resource professionals to organize work, manage projects, and improve employee productivity and collaboration. These ICT tools contribute significantly to improved communication, teamwork, and information exchange within organisations.
It is important to highlight that the aforementioned ICT modifications implemented by human resources professionals may cause employees to exhibit signs of distress or experience reduced productivity. The implementation of new ICT solutions such as Microsoft Teams, SharePoint, and Planner necessitates planning and training to enable a smooth transition and minimize impact on the company and its employees.
On the other hand, if ICT tools are successfully applied by people professionals, the organisation and its employees can profit from increased productivity, higher competitiveness compared to competitors, and reduced costs. Finally, this set of tools will provide employees with the opportunity to enhance their skill set and overall satisfaction at work (Carnevale J. and Hatak I. 2020).
